Webstar’s Swim School FAQs

At Webstar’s Swim School, you're investing in more than just a weekly swimming lesson—you're joining a swim school membership designed to offer value and flexibility to your family’s needs.

Our Webstar’s Swim School members enjoy a range of benefits, including:

• No hidden fees to enrol, suspend or cancel your membership.
• Unlimited swimming access outside of lessons.
• Progression Guarantee *
• 4 weeks suspension per year*
• 10% discount on retail
• Discount on slides all year round.
• Reciprocal access rights to all Swim, Sport & Leisure aquatic facilities.
• Access to indoor playparks & inflatables to keep students engaged & excited to attend the pool outside of lessons.

Combined with experienced qualified swim instructors, structured learning pathways, Webstar’s Swim School support students to build confidence, develop essential water safety skills and achieve their swimming goals faster.

*Terms and Conditions apply

Royal Life Saving Australia – Swim and Survive program.

Swim and Survive is a fun and dynamic swimming and water safety program that focuses on the development of swimming, personal survival, basic rescue, and lifesaving skills. Swim and Survive aims to provide individuals with the required skills to lead safe and active lives in, on and around water.

Swim and Survive | Royal Life Saving Society - Australia

Consistent swimming lessons throughout the year help children build confidence, maintain skills and progress faster in the water. Like any sport or activity, regular practice is the key to improvement. Long breaks between lessons can lead to loss of confidence, reduced fitness, and slower skill development.

Swim, Sport & Leisure run VICSWIM programs at selected centres during the January school holidays.

Webstar’s Swim School students are welcome to join our scheduled FREE school holiday aquatic sessions to refine existing skills, learn new techniques, and make new friends.

There are no lessons on public holidays. Please see the Webstar Swim School calendar published on our website for public holiday dates.

Webstar Swim School members are encouraged to use their free swims on a public holiday to continue to practice.

Webstar's Swim School

The City is committed to being a child safe organisation and has zero tolerance for child abuse. We recognise our legal and moral responsibilities in keeping all children and young people safe from harm and promoting their best interests.

We are incredibly proud Leisurelink, BASC, Splashdown & Norlane ARC have achieved Platinum Pool status with Lifesaving Victoria. Platinum pool status is the highest level of safety standard and awarded to selected centres that provide outstanding safety.

Swim, Sport & Leisure aquatic facilities are listed on Victorian Public Pools Register - Life Saving Victoria

Yes. Our Webstar’s Swim School Swim instructors hold the following Nationally recognised qualifications:

• SISS00132 Swimming and Water Safety Teacher qualification.
• HLTAID009 Provide cardiopulmonary resuscitation (CPR).
• Working with Children Check (WWCC).
• SISCAQU027 Promote development of infants and toddlers in an aquatic environment.
• (Parent and toddler-Wonder 1-3 classes).

Swim teachers complete quarterly training as required by Aquatic Industry Guide to Safe Pool Operations (GSPO’s)

Regular audits and checks are completed to maintain a high level of safe swim teaching.

Yes. Webstar’s Swim School students can freeze their membership up to 16 weeks.

4 weeks suspension per year for any reason *

12 weeks medical suspension per year *

*Please see our Membership policy, terms and conditions for further information.

Please view our current pricing 

Our progression guarantee is our commitment to supporting every student’s swimming development. When a student requires additional support to achieve their skills, our team creates an individual progression plan tailored to their needs. This plan is regularly reviewed to help students build confidence, improve technique and progress through the required swimming skills successfully. *

*Please see our Membership policy, terms and conditions

Yes. Webstar’s Swim School members have reciprocal rights at seven Swim, Sport & Leisure centres.

We often find Webstar’s Swim School families take advantage of enjoying our outdoor centres, and it provides an opportunity for Webstar’s Swim School students to practice swimming in 50m pools for school carnivals.

Webstar’s Swim School have varied class capacities depending on student’s age and ability.

Beginner levels will have less students than more advanced levels.

• Wonder 1-3 (6months to 36months) up to 8 students with their parent/guardian.
• Level 1-3 (3-5years) up to 4 students.
• Level 1-6 (5years+) 5- 6 students.
• Level 7 + (5 years+) up to 8 students.

At Webstar’s Swim School we take a proactive approach to student progression and assessments.

Swim instructors monitor and assess students during every lesson to track ongoing development and skill improvement. In addition, students are also assessed by a supervisor frequently to ensure they are progressing confidently through their swimming levels.

Student skills and progression is live and available to view on your Perfect Gym client portal at any time.

To find out more information on assessment outcomes and skill progression, please see our Learn to Swim team or log on to your client portal.

At Webstar’s Swim School we strive to provide consistent instructors. We do this by providing our staff with permanent part-time employment. We have a high percentage of swim teachers working consistently.

We acknowledge our staff may require a break from time to time and have internal processes to make this smooth as possible for our students.

Bathers, goggles, towel, change of clothes.

Swimming merchandise is available for purchase at all centres. Webstar’s Swim School members receive 10 per cent off retail as a member benefit.

Students aged 6months+ can enrol into swimming lessons by the following two methods.

Online

To enrol online, simply select if you are a new Webstar’s member or a returning Webstar’s Swim School member.

Follow the prompts to enrol

In person

Alternatively, our friendly staff can assist you at the centre to enrol into Webstar’s Swim School.

Log on or create a parent/guardian Perfect Gym client portal account, this will give you access to see available swimming classes.

If you are enrolling online, please answer the short self-assessment questions while you are creating your child’s Perfect Gym client portal profile. This will determine the most suitable level for your child. We will assess every new student during their first lesson to check they are in the correct level.

Yes. Lesson days and times can be changed online through your Perfect Gym client portal or by speaking with our team in centre. At Webstar’s Swim School, we aim to provide flexible enrolment options to suit busy family schedules.